High-Performance Recovery.

Human-Centric Results.

TrueAccord is the premier omnichannel debt collection agency, leveraging data science and AI technology to deliver superior results with a consumer-friendly experience.

Full-Lifecycle Recovery Solutions

TrueAccord adapts to your delinquency lifecycle, from early-stage re-engagement to late-stage recoveries.

Recovering As You (First Party)* Recovering For You (Third Party)
Seamless brand and team extension Premier omnichannel agency
Focus on retention and education Focus on liquidation and resolution
AI + Human for optimized re-engagement AI + Human for high-volume repayment

*Offered by TrueAccord’s subsidiary, Sentry Credit, Inc.

Trust in TrueAccord

Trusted by Market Leaders. Loved by Consumers.

We’re leaders in our field and work with trusted industry organizations and regulators.
Anthony Goncalves
2 months ago
Good I guess. It was pretty easy to setup a plan, for payment. so I do appreciate the convenience. God bless this company and its people, and may the peace of our Lord, Jesus Christ, and the Father be yours. But peace, not as the world gives, but peace from the Prince of Peace. Shalom! Anthony, I love Jesus! Flip to Romans, chap 10, verse 9, if you would like to be saved.
Paulette W Cain-Israel
3 months ago
Karin was great helping me settle three accounts with True accord Due to a death in the family Most collection agents have been so hateful to me. She has been the nicest one that I’ve ever talked to. That’s why I was willing to work with her to resolve this debt. She should get a raise!! Her Customer Service is above and beyond anybody’s expectations. She’s 100% for the customer and I highly recommend her. I hope her bosses give her a big promotion Thank you so much, Karin for helping me
Robin Lyons
4 months ago
I had an outstanding Verizon bill that got recovered by TrueAccord. They gave me the opportunity to pay a lesser amount with 3 affordable monthly payments. I am happy to have this paid off and finally having it removed from my credit. This has been hovering over my conscience for some time now. I was able to set up payments online. They sent me 3 friendly reminders each month through email. I am very pleased with TrueAccord for helping with this debt. Thank you.
R Graham
2 months ago
Best collection agency. They make payment arrangements affordable where you can succeed in paying off debt!! I am in the process of paying debts off so I can buy a house and stay out of debt! 🤑 I wish they could be the agency on all my accounts...😄 Update: I just paid off a second account I had with TrueAccord and I am so grateful for their team and customer service! Keep up the good work! 💪🏾

HumAIn Financial Solutions™

Behind every account is a human. Their debt collection experience directly impacts your business financially, legally, and reputationally.

TrueAccord’s collection strategy utilizes HeartBeat™ to eliminate the guesswork of collections, allowing our agents to spend 100% of their time on what matters: helping pre- and post-delinquency consumers find a way forward.

Our first-party and third-party collections services help your business put consumers first, so every dollar recovered makes a difference.

  • Performance

    25% Higher liquidation than many competitors

  • Scale

    25+ million accounts daily

  • Expertise

    95+ Clients, including leading debt issuers and buyers

Scalable,
Reliable Recovery
Performance

A Decade of Compliance Stewardship

From establishing caselaw to breaking new ground in compliance-coded technology, our in-house team of legal experts is at the forefront of pushing the industry forward.

Leading With Consumer Empathy

Welcome to TrueAccord. Let’s save you time:

I’m an individual looking
to pay my debt

I’m a business looking for an intelligent collection solution

Closing in 15s

Omnichannel Is the Best Channel

In this data-driven eBook, compare traditional outbound calling methods versus a digital-first, omnichannel approach for debt collection.

Ready for High-Performance Recovery?

TrueAccord